Last updated: April 10, 2026
By accessing or using the Xaudient platform ("Service"), you agree to be bound by these Terms of Service. The Service is provided by Xaudient Ltd, a company registered in England and Wales ("Xaudient," "we," "us," or "our"). If you do not agree to these terms, do not use the Service.
Xaudient is an AI-powered brand visibility analytics platform that measures how brands appear across AI systems (including but not limited to ChatGPT, Claude, and Gemini). The Service includes website auditing, competitive benchmarking, Share of AI Voice analysis, and related features.
You must create an account to use the Service. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. You agree to provide accurate and complete information and to notify us immediately of any unauthorized use.
You agree not to:
The Service and its original content, features, and functionality are owned by Xaudient Ltd and are protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of the data you provide to the Service. You grant Xaudient a limited licence to use this data solely for the purpose of providing and improving the Service.
Your use of the Service is also governed by our Privacy Policy. We process data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The Service queries third-party AI models to generate analytics and insights. These AI-generated results are provided for informational purposes only. Xaudient does not guarantee the accuracy, completeness, or timeliness of AI-generated content. You should not rely on AI outputs as the sole basis for business decisions.
To the maximum extent permitted by law, Xaudient Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service. Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.
We may terminate or suspend your account at any time for violation of these terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy.
We reserve the right to modify these terms at any time. We will notify you of material changes by posting a notice on the Service or sending you an email. Your continued use of the Service after changes take effect constitutes acceptance of the revised terms.
These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these Terms, contact us at:
Xaudient Ltd (Company No. 17129884)
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
legal@xaudient.com